Current Opportunities
Benefits
The Apothecary Shops offers competitive salaries, paid time-off, a comprehensive benefits package and a professionally managed 401k plan.
We are proud to be an EEO employer M/F/D/V.
Certified Pharmacy Technician -
Certified Pharmacy Technician – Las Vegas II Location
SUPERVISORY RESPONSIBILITIES : Supervises all pharmacy support staff
POSITION SUMMARY
Under direct supervision of a registered pharmacist, prepares, packages, and distributes medications; performs clerical duties related to the operation of a pharmacy; and performs other related duties as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Selects drugs from stock for preparation: counts, pours, or mixes pharmaceuticals; places pharmaceutical products in appropriate containers and affixes labels to containers; packages and repackages pharmaceuticals to other clinics.
• Monitors prescription inventory for expired pharmaceuticals that must be returned to manufacturer
• Receives prescriptions and obtains information from patients at pharmacy window to determine insurance eligibility; using a computerized system, enters prescription data to create a patient profile.
• Maintain accountability for day-to-day patient reimbursement activities, workload and overall workflow.
• Work on patient's behalf to identify and assess reimbursement coverage options for those with insurance and to coordinate and/or investigate financial options for those without insurance.
• Work with physician offices and other Apothecary Shop retail locations to facilitate the process of obtaining prior authorization from third party payers in order to maximize patients' access to treatment.
• Monitor, follow-up with and record all insurance re-authorizations required by payers to help ensure compliance and continuity of treatment.
• Help support the appeal process to overturn insurance denials and/or benefit exclusions when needed.
• Answers telephones and takes messages for patient refill requests and related pharmacy business
• Helps to maintain the pharmacy in a clean and orderly condition
• Helps to maintain the pharmacy in a clean and orderly condition
• Provides excellent customer service to all patients and medical professionals via phone or in person.
• Ability to preserve confidentiality of protected health information (PHI).
• May be assigned to maintenance of pharmacy filing systems (hard copy, signature logs, invoices).
• May be assigned to prepare and track delivery instructions and invoices to assist delivery staff and common carriers responsible for home or office delivery
EDUCATION and/or EXPERIENCE
• High School Diploma or Equivalent
• National certification and state licensure current and in good standing
• Bilingual preferred
• Professional demeanor and courteous attitude
• Knowledge of basic computer operations
• General knowledge of pharmacy laws, practices and procedures
• Knowledge of brand name drugs and their generic equivalents
• Knowledge of common medical terms/abbreviations and pharmacy calculations
• Knowledge of insurance and third-party billing systems
• Possess a professional appearance and excellent interpersonal communication skills
• Must be able to prioritize and work in a fast paced environment
• Ability to respect confidentiality of patient data
TYPICAL WORKING CONDITIONS
• Typical day is based on eight hours in pharmacy setting
• Must be able to stand for long periods of time and work in front of a computer screen
• Some travel may be required to assist other pharmacies that are short staffed
• All completed work must be checked by a licensed pharmacist
Retail Specialty Pharmacy -
PRN Pharmacist – TAS in Austin
SUPERVISORY RESPONSIBILITIES : Supervises all pharmacy support staff
POSITION SUMMARY
The role of the Pharmacist is to manage all of the clinical programs administered by Apothecary Shops. Although the Clinical Pharmacist is ultimately responsible for the oversight of the dispensing process, it is not expectation of the Clinical Pharmacist to perform pre-pharmacist verification dispensing functions.The role of the PRN Pharmacist is to manage all of the clinical programs administered by TAS Specialty Pharmacy. Although the PRN Pharmacist is ultimately responsible for the oversight of the dispensing process, it is not the expectation of the PRN Pharmacist to perform pre-pharmacist verification dispensing functions, but may be necessary in certain circumstances
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provides pharmacy services to patient and medical practitioners. Fills prescriptions, dispenses medicines, counsels patients and medical practitioners regarding the nature and use of drugs, and trains and/or supervises pharmacy interns.
• Oversees the preparation and dispensing of prescription medications to patients or medical practitioners
• Oversees the preparation of all necessary records on prescriptions, patient charges.
• Provides guidance, training and supervision to pharmacy interns and technicians during course of work and monitors performance
• Follows established policies, procedures and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
• Provides pharmacist coverage as needed
• Assists in maintaining expenses at pharmacy, including but not limited to, inventory, payroll, and supplies
KNOWLEDGE, SKILLS and ABILITIES
• The ability to organize and manage multiple priorities
• Ability to supervise support staff and ensure an efficient work flow
• Ability to work accurately in a fast paced environment
• Ability to communicate technical information to non-technical personnel..
• Commitment to company values and the ability to be a strong team player
• Must possess a professional appearance and possess excellent communication skills
• Ability to look at prescriptions for extended periods of time and ensure accuracy in the input and filling of the prescription and make corrections if needed
EDUCATION and/or EXPERIENCE
• Bachelor’s degree in Pharmacy or Doctor of Pharmacy
CERTIFICATES, LICENSES, REGISTRATIONS
• Pharmacy license in good standing in the state in which they are practicing
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands and work environment are characteristic of those found in a typical retail pharmacy office environment. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. Minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
Retail Specialty Pharmacy - Certified Pharmacy Technician
Full-Time Technician
Location: Tucson, Arizona locations.
POSITION SUMMARY:
Under direct supervision of a registered pharmacist, prepares, packages, and distributes medications; performs clerical duties related to the operation of a pharmacy; and performs other related duties as required.
ESSENTIAL ELEMENTS OF THE JOB:
• Selects drugs from stock for preparation; counts, pours, or mixes pharmaceuticals; places pharmaceutical products in appropriate containers and affixes labels to containers; packages and repackages pharmaceuticals to other clinics.
• Monitors prescription inventory for expired pharmaceuticals that must be returned to manufacturer
• Receives prescriptions and obtains information from patients at pharmacy window to determine insurance eligibility; using a computerized system, enters prescription data to create a patient profile
• Answers telephones and takes messages for patient refill requests and related pharmacy business
• Helps to maintain the pharmacy in a clean and orderly condition
• Provides excellent customer service to all patients and medical professionals via phone or in person
• Ability to preserve confidentiality of protected health information (PHI)
• May be assigned to prepare and track delivery instructions and invoices to assist delivery staff and common carriers responsible for home or office delivery.
ESSENTIAL SKILLS AND EXPERIENCE
• High School Diploma or Equivalent
• National certification and state licensure current and in good standing
• A minimum of one year of retail pharmacy and compounding experience preferred
• Professional demeanor and courteous attitude
• Knowledge of basic computer operations
• General knowledge of pharmacy laws, practices and procedures
• Knowledge of brand name drugs and their generic equivalents
• Knowledge of common medical terms/abbreviations and pharmacy calculations
• Knowledge of insurance and third-party billing systems
• Must be able to stand for long periods of time and work in front of a computer screen
• Possess a professional appearance and excellent interpersonal communication skills
• Must be able to prioritize and work in a fast paced environment
• Ability to respect confidentiality of patient data
TYPICAL WORKING CONDITIONS
• Typical day is based on eight hours in pharmacy setting
• Must be able to stand for long periods of time and work in front of a computer screen
• Some travel may be required to assist other pharmacies that are short staffed
• All completed work must be checked by a licensed pharmacist
Retail Specialty Pharmacy - Certified Pharmacy Technician
Full-Time Technician
Location: Arrowhead, Arizona location.
POSITION SUMMARY:
Under direct supervision of a registered pharmacist, prepares, packages, and distributes medications; performs clerical duties related to the operation of a pharmacy; and performs other related duties as required.
ESSENTIAL ELEMENTS OF THE JOB:
• Selects drugs from stock for preparation; counts, pours, or mixes pharmaceuticals; places pharmaceutical products in appropriate containers and affixes labels to containers; packages and repackages pharmaceuticals to other clinics.
• Monitors prescription inventory for expired pharmaceuticals that must be returned to manufacturer
• Receives prescriptions and obtains information from patients at pharmacy window to determine insurance eligibility; using a computerized system, enters prescription data to create a patient profile
• Answers telephones and takes messages for patient refill requests and related pharmacy business
• Helps to maintain the pharmacy in a clean and orderly condition
• Provides excellent customer service to all patients and medical professionals via phone or in person
• Ability to preserve confidentiality of protected health information (PHI)
• May be assigned to prepare and track delivery instructions and invoices to assist delivery staff and common carriers responsible for home or office delivery.
ESSENTIAL SKILLS AND EXPERIENCE
• High School Diploma or Equivalent
• National certification and state licensure current and in good standing
• A minimum of one year of retail pharmacy and compounding experience preferred
• Professional demeanor and courteous attitude
• Knowledge of basic computer operations
• General knowledge of pharmacy laws, practices and procedures
• Knowledge of brand name drugs and their generic equivalents
• Knowledge of common medical terms/abbreviations and pharmacy calculations
• Knowledge of insurance and third-party billing systems
• Must be able to stand for long periods of time and work in front of a computer screen
• Possess a professional appearance and excellent interpersonal communication skills
• Must be able to prioritize and work in a fast paced environment
• Ability to respect confidentiality of patient data
TYPICAL WORKING CONDITIONS
• Typical day is based on eight hours in pharmacy setting
• Must be able to stand for long periods of time and work in front of a computer screen
• Some travel may be required to assist other pharmacies that are short staffed
• All completed work must be checked by a licensed pharmacist
National Specialty Pharmacy - Certified Pharmacy Technician – Product Fulfillment
Compounding Technician
Location: Phoenix
POSITION SUMMARY:
Under direct supervision of a registered pharmacist, prepares, packages, and distributes medications; performs clerical duties related to the operation of a pharmacy; and performs other related duties as required. Also responsible for following USP guidelines to make various dosage forms of compounded medication under the direct supervision of a licensed pharmacist.
ESSENTIAL ELEMENTS OF THE JOB:
• Selects drugs from stock for preparation; counts, pours, or mixes pharmaceuticals; places pharmaceutical products in appropriate containers and affixes labels to containers; packages and repackages pharmaceuticals to other clinics.
• Monitors prescription inventory for expired pharmaceuticals that must be returned to manufacturer
• Receives prescriptions and obtains information from patients at pharmacy window to determine insurance eligibility; using a computerized system, enters prescription data to create a patient profile
• Answers telephones and takes messages for patient refill requests and related pharmacy business
• Helps to maintain the pharmacy in a clean and orderly condition
• Provides excellent customer service to all patients and medical professionals via phone or in person
• Ability to preserve confidentiality of protected health information (PHI)
• May be assigned to maintenance of pharmacy filing systems (hard copy, signature logs, invoices).
• May be assigned to prepare and track delivery instructions and invoices to assist delivery staff and common carriers responsible for home or office delivery
• Follow proprietary formulations to compound commercially unavailable prescriptions into the appropriate dosage form
• Properly use all equipment in the lab that is necessary to make the compound.
• Wash and sterilize dishes and equipment after use
• Unpacking of chemical orders and checking certificates of analysis for activity
• Daily recording of refrigerator and freezer temps where chemicals are stored
• Calibration and proper documentation of scales, electronic meters, etc.
• Routinely checking for outdated or soon to expire chemicals, commercially available products and compounded products
• Follow all safety and USP guidelines for preparation of compounded medications
• Aseptic and non-sterile compounding
ESSENTIAL SKILLS AND EXPERIENCE
• High School Diploma or Equivalent
• National certification and state licensure current and in good standing
• A minimum of one year of retail pharmacy and compounding experience preferred
• Professional demeanor and courteous attitude
• Knowledge of basic computer operations
• General knowledge of pharmacy laws, practices and procedures
• Knowledge of brand name drugs and their generic equivalents
• Knowledge of common medical terms/abbreviations and pharmacy calculations
• Knowledge of insurance and third-party billing systems
• Must be able to stand for long periods of time and work in front of a computer screen
• Possess a professional appearance and excellent interpersonal communication skills
• Must be able to prioritize and work in a fast paced environment
• Ability to respect confidentiality of patient data
TYPICAL WORKING CONDITIONS
• Typical day is based on eight hours in pharmacy setting
• Some traveling may be required to assist other pharmacies that are short staffed
• The majority of the day consist of standing for long periods of time
• All completed work must be checked by a licensed pharmacist
National Specialty Pharmacy - Compounding Laboratory
Sorry, there are no current available openings for this position at this time.
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National Specialty Pharmacy - Other
Specialty Pharmacy Refill Coordinator
REPORTING RELATIONSHIP: General Manager, National Specialty Pharmacy
POSITION SUMMARY:
This position is responsible for the daily leadership and direction of the Call Center for our National Specialty Pharmacy. Manages all aspects of call center and ensures superior customer service is provided to patients, health care professionals and all of our many customers. In partnership with the General Manager, oversees operating systems including policies, procedures and operating structure. Creates, implements and monitors processes to ensure the maximization of referrals and prescription pull-through. Strictly adheres to the principles of quality improvement and implements pro achieve operational objectives. Participates in the strategic planning for the call center. Primary liaison between the call center and specialty sales staff on status updates and action planning.
SUPERVISORY RESPONSIBILITIES :
Pharmacy Call Center Staff.
ESSENTIAL ELEMENTS OF THE JOB:
• Establishes and implements product/service standards. Ensures quality and service standards are maintained along with customer-specific contractual requirements
• Supports and promotes improved processes and best practices that enhance customer service, increases employee satisfaction and decreases operational expense.
• Manages recruitment, hiring needs, performance reviews and training & development of staff.
• Manages time-off calendar for call center staff to ensure that the highest level of qualified staffing is available to meet the care requirements of the patient population.
• Ensures effective training programs and plans are in place for incoming employees and monitors continuing education and training for existing staff.
• Contributes to the call center’s success and profitability by partnering with other managers to continually review operating procedures and processes to ensure that the best possible service is maintained and accuracy levels are achieved..
• Creates and monitors process flows for the overall direction of the call center. Process flows include: inbound calls, outbound calls, reimbursement, refills, patient, physician, nurse, managed care, financial assistance contact points, and pharmacy fulfillment.
• Manages the call center by monitoring productivity levels, identifying opportunities to optimize operational efficiencies and cost controls; and developing and implementing changes that will improve efficiencies and the call center’s performance.
• Oversees the implementation of customer service surveys.
• Stays updated on industry trends and regulations and ensures call center compliance such as HIPAA and PHI.
• Prepare for, implement and communicate new initiatives and processes.
• In partnership with Human Resources, ensures prompt resolution of corrective action plans and employee relations issues.
• Reports metrics, service levels, production and costs to General Manager.
• Represents call center operations in cross functional meetings, projects and processes.
• Participate in task forces/committees/projects as assigned.
ESSENTIAL SKILLS AND EXPERIENCE
• Proven ability to motivate employees and create a culture that supports high employee morale.
• Proven leadership and change-agent skills, team-orientated, and a proactive and optimistic management style.
• Ability to handle stressful situations in an objective manner.
• Proven ability to quickly build specialty pharmacy, PBM and Managed Care business acumen.
• Demonstrated experience managing multiple priorities and balancing competing priorities.Ability to manage multiple and/or repetitive tasks
• Demonstrated experience with strategic work planning and implementation
• Ability to manage toward budget and work plan goals.
• Ability to work cross-functionally with other departments to solve complex problems and improve quality and service.
• Demonstrated project management and organizational skills.
• Exceptional computer skills required.
EDUCATION and/or EXPERIENCE
• Bachelor of Science Degree or equivalent and applicable experience required.
• Minimum of 5 years experience in a Pharmacy Call Center environment, including a minimum of 3 years in management of call center staff required.
• Demonstrated experience managing call center process flow, average call time, response time, call volume and high customer service levels required.
• Prior experience in a high-growth environment preferred.
• Prior experience in specialty pharmacy, PBM or Managed Care preferred.
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands and work environment are characteristic of those found in a typical call center environment. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Corporate - Operations
Sorry, there are no current available openings for this position at this time.
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Corporate - Sales
Director of Specialty Pharmacy
SUPERVISORY RESPONSIBILITIES : Supervises all pharmacy support staff
POSITION SUMMARY
This position has the responsibility of leading and managing all members of the Regional Account Manager Team for both Reproductive Health and Dermatology/RA/and MS on a daily basis for the sole purpose of growing the company and increasing sales in their assigned territories. He or she will also be responsible for creating and implementing sales and marketing strategy in the Specialty Sales Pharmacy field.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Evaluate, develop, coach, and motivate each team of Regional Account Managers
2. Evaluate sales in each territory through weekly and quarterly sales reports
3. Create and implement policies and procedures for the sales staff to follow
4. Effectively manages recruitment, hiring needs, performance reviews and training & development of staff
5. Partner with Executive Vice President of Sales and Marketing for business development, marketing, and sales directives
6. In partnership with Human Resources, ensures prompt resolution of corrective action plans and employee relations issues
KNOWLEDGE, SKILLS and ABILITIES
• Proven leadership and change-agent skills, team-orientated, a proactive and optimistic management style
• Ability to exceed sales plan goals
• Ability to manage to budget and administrative responsibilities
• Demonstrated ability to successfully partner cross-functionally with internal customers to solve complex problems regarding service and quality
• Experience with strategic work planning and implementation
• Proven ability to motivate employees and create a culture that supports high employee morale
• Ability to handle stressful situations in an objective manner
• Demonstrated experience managing multiple priorities and balancing competing priorities
• Demonstrated project management and organizational skills
• Proven ability to quickly build specialty pharmacy business acumen
• Travel to various states (or travel required could be up to 75%)
EDUCATION and/or EXPERIENCE
• Bachelors degree in Sales and Marketing or related field preferred
• A minimum of five years proven successful sales experience in pharmaceutical sales or related field required.
• Demonstrated knowledge of specialty pharmacy acumen required.
• Excellent interpersonal an communication skills including presentation skills
• Ability to organize and manage multiple competing priorities
• Demonstrate ability to lead people to get results
TYPICAL WORKING CONDITIONS
• Variable hours that may exceed forty hours in a work week
• Time spent working in the field mentoring and developing Regional Account Managers
Corporate - Sales
Regional Account Manager (Transplant/Infectious Disease)
Illinois/Indiana/Missouri Territory – must reside in Illinois
POSITION SUMMARY
Manage a transplant/infectious disease sales territory focused on meeting sales goals by increasing or maintaining the use of the Apothecary Shop Specialty Pharmacy in a given geography. Create, plan, direct, coordinate and implement internal and external sales activities for the Apothecary Shops. Introduce and inform current and new Transplant/infectious disease practices about the services and products the Apothecary Shop Specialty Pharmacy has to offer. Persuade and convince customers to utilize the services of the Apothecary Shop Specialty Pharmacy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develop and implement long/short term sales and marketing goals and strategies for growing regional market share
• Grow transplant/infectious disease and supportive care pharmaceutical distribution business through strategic sales
• Manage marketing resources through hands-on involvement in a variety of marketing logistics, including event production through exhibits, collateral coordination and premium ordering
• Thoroughly understand and explain the Apothecary Shops offerings and key benefits to current/potential accounts
KNOWLEDGE, SKILLS and ABILITIES
• Bachelor’s degree in Science, Marketing, Business or related field or 3 year nursing degree.
• A minimum of three to five years of successful transplant/infectious disease sales, pharmaceutical, biotech, specialty pharmacy experience calling on Hepatologists , Gastroenterologists, Solid Organ Transplant
• The ability to organize and manage multiple priorities.
• Proven track record of sales success.
• Excellent interpersonal and communication skills including presentation skills, features & benefits selling and customer service.
• Requires self-drection, tact, diplomacy and a clear, courteous and professional manner when dealing with the public, medical staff, and other medical professionals
• Ability to leverage and manage multiple sales resources both internal and external.
• Demonstrative experience within or the ability to grow sales in the Transplant/infectious disease market calling specifically on Hepatologists, Gastroenterologists, Transplant
• Experience calling on Specific Disease States: Solid Organ Transplant, HCV, HBV
TYPICAL WORKING CONDITIONS
• Employee must provide own method of transportation, which will include daily visits to various businesses
• Employees will receive a car allowance dependent on the state they will be working in and the territory they are assigned.
• Territory travel is often required to multiple states.
• Overnight travel necessary
• This is an outside sales position.
• Employee must be able to sit in front of computer to perform administrative tasks associated with managing a territory.
• Employee must exhibit professional appearance and conduct at all times
Corporate - Sales & Marketing
Sorry, there are no current available openings for this position at this time.
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Corporate - Information Technology
IT Customer Service Representative
REPORTING RELATIONSHIP: IT Manager
POSITION SUMMARY
The employee in this position has the primary responsibility of working closely with IT department per the job elements listed below. This position requires superior customer service skills, exemplary communication skills, critical thinking and problem solving skills, and a working knowledge of computers. The employee in this position needs to manage new and existing trouble tickets which requires organizational and follow up skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Respond to incoming questions via telephone, email and trouble tickets in a timely manner.
• Resolves basic user issues and escalates as necessary.
• Coordinates and executes technical support services to users of The Apothecary Shop’s personal computer and telecommunications systems.
• Responds to user problems for both software and hardware applications.
• Performs installations, modifications and repairs on personal computers and peripheral devices.
• Ensures consistency and compliance with company policies and procedures.
• Become well versed with common problem inquiries and be able to provide immediate solutions.
• Work on special projects on an as needed basis.
• Prepare in advance for new releases and rollouts to anticipate customer inquiries.
• rovide updates, status and completion information to IT Customer Service Manager
• Works collaboratively with other members of IT in problem resolution.
ESSENTIAL SKILLS AND EXPERIENCE:
• High School Diploma required.
• Actively Enrolled in Information Technology Curriculum at accredited training institution.
• Minimum of 6 months of customer service experience.
• Prior experience using in MS Office Suite (Word, Excel, PowerPoint, and Outlook) required.
• Must possess the ability to work independently and creatively on resolving user’s technical issues.
• Solid fundamental understanding of Microsoft.
• Proven ability to prioritize multiple/simultaneous projects and/or tasks
• Demonstrated superior customer service and client interfacing skills, analytical and problem solving skills
TYPICAL WORK CONDITIONS:
• Work station provided at Deer Valley
• Part-time position (staggered work shifts) **hours may require a little flexibility
• Fast paced work environment
• Ongoing mentoring and professional nurturing
• Must have the ability to work with computer for extended periods of time
Corporate - Finance & Accounting
Sorry, there are no current available openings for this position at this time.
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Corporate - Other
Sorry, there are no current available openings for this position at this time.
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